Refund Policy

Refund Policy Summary

We offer a 30-day return policy. You can return items within 30 days of receiving them, as long as they are in original, unworn, and unused condition with tags and packaging, along with the proof of purchase.

To initiate a return, contact us at support@flavics.com. If accepted, we will provide a return shipping label and instructions.

Damaged Items
Inspect your order upon receipt. If your item is damaged or incorrect, contact us immediately to resolve the issue.

Exchanges
To exchange, return the item and place a new order.

EU 14-Day Cooling Off Period
For orders shipped to the EU, you can return items within 14 days without reason, as long as they are unused and in original condition.

Refunds
After we inspect your return, we’ll notify you if the refund is approved. If approved, expect the refund within 10 business days. Contact us if it takes longer than 15 business days.